SEPT 2022 – PRESENT
Big Room Technologies
Portland, MaineLead UX Designer
At a software agency working across products and industries, I’ve focused on enterprise platforms for a large manufacturing client. I led design for three of four shipped core platforms, turning stakeholder interviews into requirements, workflows, prototypes, and implementation-ready designs.
Selected contributions
- Designed and shipped 3 of 4 core software platforms for a large manufacturing client, covering materials workflows, live production visibility, and long-term operations planning. The platforms support more than 6,500 employees across a 24/7 operation.
- Replaced a paper, spreadsheet, and phone-call materials process with a unified digital workflow — standardized delivery routes and drop locations enabling precise truck scheduling, streamlined returns of defective raw material, and faster, lower-waste fulfillment for warehouse teams.
- Designed real-time labor visibility tools tracking ~4,000 crew members across hundreds of daily jobs (the user population for live labor dispatch), enabling managers to catch overruns as they happen, adjust crews and estimates live, and give leadership accurate data for budgeting future work.
- Built the company's design system from zero: 1,000+ components, ~100 interaction patterns, and ~5,000 production screens across desktop, tablet, and mobile.
- Grounded design in floor-level research — 25+ interviews with warehouse workers, crew managers, and executive stakeholders across 5 departments; post-launch interviews showed strong adoption and measurably smoother daily work.



